Who we are
Our website address is: https://gehana4u.com.
Last Updated: September 2026
Welcome to Gehana4U. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order details
- Transaction information
- Delivery and shipping details
Account Information
If you create an account, we may collect:
- Username
- Email address
- Account details
Communication Information
We may collect information you provide when you:
- Submit a contact form
- Send us an enquiry
- Contact our customer support team
- Subscribe to newsletters or promotional communications
2. How We Use Your Information
Gehana4U may use your information to:
- Process and fulfil your orders
- Arrange delivery of products
- Communicate about your order
- Respond to customer enquiries
- Provide customer support
- Process returns or refunds where applicable
- Improve our website and services
- Prevent fraudulent or unauthorized transactions
- Send promotional offers or newsletters where you have agreed to receive them
- Comply with legal and regulatory requirements
3. Payments
Payments made through our website may be processed by third-party payment service providers.
Gehana4U does not intentionally store complete debit card, credit card, or other sensitive payment card information on its own servers when payments are handled through secure third-party payment gateways.
Please review the privacy policy of the relevant payment provider for information about how they handle your payment information.
4. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting providers
- Technology and security providers
- Customer support services
These service providers may receive only the information necessary to perform their services.
We do not sell your personal information to third parties for their independent marketing purposes.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Understand website usage
- Improve website performance
- Support security and fraud prevention
You may be able to control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.
6. Marketing Communications
With your consent or where otherwise permitted by applicable law, we may send you information about:
- New jewellery collections
- Special offers
- Promotions
- Updates from Gehana4U
You can opt out of marketing communications at any time by using the unsubscribe option in our emails or by contacting us.
7. Data Security
We take reasonable administrative and technical measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Process orders
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Withdraw consent for marketing communications
To make a privacy-related request, please contact us using the contact information provided below.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Gehana4U does not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information through our website, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
Any updates will be posted on this page along with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through:
Gehana4U
🌐 Website: gehana4u.com
📧 Email: info@gehana4u.com